How sign-in works in NutriFit, how to protect the account with 2FA and passkeys, how to control active sessions and devices, and how support tickets work: creation, statuses and attachments.
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You can sign in with an email, a username or a phone number. Two-factor authentication and passkeys (Face ID / Touch ID) are available for stronger protection.
The profile keeps a sign-in history and the list of active devices; extra sessions can be revoked.
A ticket can be created from the account or as a guest by email, and moves through an explicit status sequence.
Email, username and phone number are supported. After signing in you can manage the profile, security and personal settings.
Enable two-factor authentication and passkeys (Face ID or Touch ID). This lowers the risk of unauthorised access and speeds up daily sign-in.
Yes. The profile shows sign-in history and active devices, and extra devices can be removed.
Yes, a ticket can be created as a guest by email. Write from the same address you used originally, otherwise the thread cannot be linked.
A ticket moves through open, in_progress, awaiting_user, resolved and closed. The awaiting_user status means support is waiting for your reply.
Yes, images can be attached to messages — the fastest way to show an error or a broken screen.